What happens if I still have clean diapers in my home and its already my delivery day?
Keep all of your clean diapers. Bag tags are attached to the diaper bag each week. We ask that before putting the soiled diapers out for pick up each week that you write down how many clean diapers and inserts you have left. This allows us to ensure you get what you need each week while allowing us to have enough inventory for all clients.
We count every diaper that goes out and every diaper that comes in. If our system picks up that you have excess diapers in your home you will be depleted automatically and be sent an email. If you feel that the system is not sending you enough diapers just let us know and we can up your count. Please note you can ask for more diapers at any time as long as you are returning the diapers we provided you with the weeks before.